Agenda

Monday:

  • Introduction
  • Knowledge Maturity Model(s)
  • Measurement techniques
  • Human Change Management
  • Topics from G/B -­‐ Belt Candidates (and taking into account advanced topics of most interest to group, survey results)

Tuesday :

  • Stakeholder Management
  • G/B Case 1 (40min Presentation, 30min Q&A)
  • G/B Case 2 (40min Presentation, 30min Q&A)
  • G/B Case3 (40min Presentation, 30min Q&A)
  • G/B Case 4 (40min Presentation, 30min Q&A)
  • Topics from G/B -­‐ Belt Candidates
  • Dinner GB/BB for KM Practi ti oners Concept Michael Wyrsch & Barry Hardy

Wednesday:

  • Analyzing techniques: Fishbone, 5 Why, etc.
  • G/B Case 5 (40min Presentation, 30min Q&A)
  • G/B Case 6 (40min Presentation, 30min Q&A)
  • G/B Case 7 (40min Presentation, 30min Q&A)
  • G/B Case 8 (40min Presentation, 30min Q&A)
  • Topics from G/B -­‐ Belt Candidates

Thursday:

  • Solving Method: Case Clinic
  • G/B Case 9 (40min Presentation, 30min Q&A)
  • G/B Case 10 (40min Presentation, 30min Q&A)
  • Knowledge Café on Problems/ Challenges from G/B -­‐ Belt Candidates

Friday:

  • G/B Case 11 (40min Presentation, 30min Q&A)
  • G/B Case 12 (40min Presentation, 30min Q&A)
  • Review & Reflection
  • Graduation
  • Farewell & Conction

Next session:
13.-17. November 2017
AMERON Hotel Flora Luzern
Lucerne, Switzerland

Registration

Standard Price: CHF 4,245.07; EUR 3,940.00
Early Bird Price: CHF 3,820.57; EUR 3,546.00 - valid up to 30 days prior to class date
Group Rates: Contact us - km [at] douglasconnect [dot] com with your group details and we will respond with discount information.

Register Here
Purchase Request a Meeting Pre-register
  • "Purchase Now" - your payment guarantees your registration.
  • "Request Invoice" - system will generate a printable invoice which you can use to submit payment later. Your status will be recorded as "pre-registered" until payment is received.
  • Payment is required to reserve your seat and gain access to pre-class materials.
  • In the event of a full class, "registered/paid" participants take precedence over "pre-registered."
  • Meeting Request - for more information
  • "Register" - pre-registration, reserve your seat - valid up to 60 days prior to class date

CONTACT
Please contact KM Team at km [at] douglasconnect [dot] com, to discuss your specific requirements.