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Agenda

Agenda for the training week of intensive Black Belt Advanced KM course

Field Definition

This section describes our planned approach to develop a cross-organizational strategy and roadmap for implementing KM in the company. In the description of each activity is mentioned what kind of method is used. Among these methods are:

Assessment Approach

Stakeholder Interviews will be conducted with the key stakeholders and SMEs. This target group has a deeper insight in the daily work and the needs of the different parts of the organization. The interviews allow stepping into the shoes of the interviewees and seeing their role through their eyes. Additionally these people can show us:

CKM Basel

Douglas Connect provides world class knowledge management training for all levels within an organization, ranging from basic primers for knowledge workers, through to the most comprehensive certification courses for those managers expecting to initiate or lead a knowledge management (KM) program.

We offer a public Certified Knowledge Management (CKM) course in Switzerland which attracts managers worldwide, and custom in-house training for organizations who need several people to be trained simultaneously.

CKM Lucerne

Douglas Connect provides world class knowledge management training for all levels within an organization, ranging from basic primers for knowledge workers, through to the most comprehensive certification courses for those managers expecting to initiate or lead a knowledge management (KM) program.

We offer a public Certified Knowledge Management (CKM) course in Switzerland which attracts managers worldwide, and custom in-house training for organizations who need several people to be trained simultaneously.

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